Allay Cremation vs. The Neptune Society
Head-to-Head: Redefining Cremation Services - A Personalized Approach vs. Corporate ConventionsCremation is an emotional journey, a time when families seek...
We offer two transparent cremation options.
Base Package ($1,295): Includes transportation, permit filings, cremation at a licensed facility, and return of ashes in a simple container.
Witness Cremation Upgrade ($1,600): Includes everything in the Base Package, plus the option for you to attend and observe the cremation process.
No hidden fees — all required permits, taxes, and core services are included in the package you choose.
No, when you select either the Base or Witness package, the core services are fully covered—no surprise fees. We clearly disclose any optional add-ons (such as certified death certificate copies, upgrading to hand delivery, or scattering at sea) before you commit.
At this time, we do not offer payment plans. Full payment is due prior to services. However, we keep our pricing transparent and affordable to help families in difficult times.
No. We are available 24/7 and do not charge additional fees for nights, weekends, or holidays.
Yes, an additional fee may apply for individuals weighing over 300 lbs due to special handling requirements. We’ll always be transparent about these costs.
No, Allay Cremation is dedicated exclusively to serving human families. We do not offer cremation services for pets.
It typically takes about 7–10 business days. Most of this time is spent filing the death certificate and obtaining the required permit. By law, we cannot proceed with the cremation until the death certificate is filed with the state. We’ll keep you updated throughout the entire process, from taking your loved one into our care to the cremation and delivery.
For more information on funeral, cemetery and cremation matters contact:
State of California Department of Consumer Affairs / Cemetery and Funeral Bureau
1625 North Market Boulevard, Suite S-208, Sacramento, CA 95834
(916) 574-7870
Cremation cannot take place until the death certificate is filed and approved, which involves coordination between the doctor, the health department, and the state. There is often back-and-forth communication, and we are dependent on how quickly each party responds. We work diligently to move things along and keep you informed.
All cremations are handled at our center, which include refrigeration and cremation services in one location. We operate facilities in Commerce, Anaheim, and Palm Desert to serve families efficiently based on location and scheduling.
No, clothing is not required. Your loved one will be cremated in the attire they were last wearing. While we can drape clothing over them, formal dressing is typically performed by a mortician and is offered by more traditional funeral homes.
Yes. You can pre-plan and prepay—locking in today’s rate. You’ll be able to select either our Base or Witness cremation package when you make arrangements, ensuring your preferences and budget are honored in advance. Visit our Pre-Plan page for more information.
We serve all of Los Angeles County, including Pasadena, Burbank, Glendale, and surrounding communities. Contact us if you are unsure whether we cover your area.
Yes. We are always available to take your call or receive your online arrangement request—day or night.
We work with a licensed and trusted crematory in Los Angeles. We personally oversee all services to ensure respectful care.
We’ll guide you through every step, but typically we require the decedent’s ID, next of kin authorization, and basic personal details for filing.
Yes. We can help you order as many certified copies as needed through the local county registrar’s office. Pricing varies by county.
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